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Privacy Policy

1. Introduction
Welcome to Townsend Consulting Services. We are committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our managed Linux hosting services.

2. Information We Collect

  • Personal Data: This includes names, email addresses, and any other information you provide when signing up for our services.
  • Usage Data: We collect data related to your use of our hosting services, including server logs and IP addresses.

3. How We Use Your Information

  • To provide and maintain our hosting services.
  • To monitor the usage of our services.
  • To detect and address technical issues.
  • To ensure compliance with industry-specific regulations and standards, including HIPAA.

4. Data Security
We prioritize the security of your data. We deploy advanced firewalls, top-tier intrusion detection systems, and conduct regular vulnerability assessments. All data is stored in a state-of-the-art data center in the North East US.

5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Third-Party Services
We may employ third-party companies and individuals to facilitate our hosting services. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. HIPAA Compliance
For medical providers using our services, we ensure HIPAA compliance, guaranteeing the utmost security and confidentiality for patient data.

8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support portal.

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