Policies

1. Introduction:
   These Terms and Conditions ("Terms") govern the provision of consulting services by Benjamin A. Townsend IT Consulting Services ("Consultant", "we", "us", "our") to the client ("Client", "you", "your"). By engaging our services, you agree to abide by these Terms.
2. Scope of Services:
   The specific services to be provided will be outlined in a separate Engagement Agreement. We will perform the services with professionalism, care, and diligence.
3. Fees and Payment:

Introduction:
At Townsend Consulting Services, we are committed to upholding the highest standards of professionalism, integrity, and ethical conduct in all our business interactions. This Code of Ethics serves as a guide for our behavior and decision-making processes.

Introduction:
We understand that unforeseen circumstances can arise, leading to changes in plans. This Cancellation Policy outlines the terms and conditions related to canceling engagements or appointments with Townsend Consulting Services.

Introduction:
At Townsend Consulting Services, we prioritize the security and integrity of our digital assets and client data. This Cyber Security Policy outlines our commitment to safeguarding our information systems and ensuring the confidentiality, integrity, and availability of data.

Introduction:
At Townsend Consulting Services, we recognize the importance of intellectual property rights and are committed to respecting and protecting these rights in all our business endeavors. This Intellectual Property Policy outlines our stance on the creation, ownership, and use of intellectual property.

Introduction:
At Townsend Consulting Services, we believe in fostering a harmonious working environment. Recognizing that conflicts may arise, this Conflict Resolution Policy provides a framework for addressing and resolving disputes in a constructive and timely manner.

Introduction:
At Townsend Consulting Services, we prioritize the confidentiality and security of all information entrusted to us. This Confidentiality Policy outlines our commitment to safeguarding client data, including Protected Health Information (PHI).